The Adelman Difference:Client focused solutions: We do not expect you to fit into our box.
• Keeping in mind your needs and culture, we create a strategic travel management Blueprint that focuses on your unique goals.
• Your requirements can change quickly, and our flat internal structure allows us the flexibility to adapt to your changing needs.
Longevity of staff: Providing consistency, superior service and savings
• Our travel consultants have an average of 17 years of industry experience and an average of 10 years with Adelman.
• Our global management consultants have an average of 20 years of industry experience and an average of nine years with Adelman.
• Our staff remains with their assigned accounts for an extended time, resulting in a more consistent experience for our corporate customers and travelers.
Freedom to make decisions: Expertise & skill in action
• Our global account managers and travel consultants are encouraged to be resourceful and make decisions that benefit our clients.
• We have created an environment that rewards new ideas, allowing us to be more proactive and responsive, and to generate more savings opportunities for our clients.
Proprietary technology resources: On the forefront of providing solutions
• Technology development is a leading investment initiative.
• We partner with established technology leaders and integrate their best-in-class solutions at the highest levels.
• Where there are gaps in technology, our dedicated R&D team creates customized, client-focused solutions.
• Our approach provides end-to-end solutions and allows us to deliver the most effective travel programs.
Leveraging online booking tools: an Adelman specialty
• One of the first TMCs to offer managed online booking over 15 years ago and the first Sabre agency to support Concur Travel.
• Now the largest reseller of Concur Travel in the Midwest and third largest in the U.S.
• We internally support the tools and integrate them with our proprietary technologies, resulting in a seamless experience.
• We apply best practices to drive higher online adoption, and we produce the highest online adoption rates among our closest competitors, resulting in cost reductions.