Adelman Travel Newsline


Service and variety make Holland America's Alaska cruise/tours an adventure of a life time.

Adelman's Janie Leis recently returned from a comprehensive cruise/tour of Alaska's Inside Passage and interior territories. Janie started her Holland America journey in Vancouver. "We were greeted by white gloved stewards on the Volendam and escorted to our stateroom. Throughout the trip the service was above and beyond what I have experienced on other lines," Janie recalls. "While the Volendam is an older ship it is beautiful and includes many nice touches, such as lap blankets on all outside decks and even in your cabin for when you are sitting on your balcony viewing all the spectacular scenery." In addition to the standard cruise dining options, the Volendam features Canaletto's, an Italian restaurant, and the Pinnacle Grill which Janie notes, "is a lovely intimate room showcasing beautiful paintings artfully displayed on the walls."

"Cruising the Inside Passage is very different from being out in open waters on an ocean cruise as the water is smooth as glass," Janie explains. In addition, there is shoreline on both sides of the ship so there is plenty to see regardless of what side your cabin is on, offering a unique cruise experience.

After visiting Juneau and Skagway on the 3-night cruise portion of the trip, Janie went ashore for the land tour, which included stops in White Pass, Carcross, Whitehorse, Dawson City, Fairbanks, Denali and Anchorage. Depending on the trip you choose, Holland America's cruise/tours incorporate several modes of transportation including small boats for whale watching and paddlewheel boats for touring, scenic small trains and both luxury motor coaches and trains with a full bar and domed windows and even an airplane. "Have you ever checked in for a flight without entering an airport?" Janie asks. "That is how they do it in Dawson City with groups! You get right off the bus and TSA sets up a folding table which is where they check your carry-on luggage."

The hotels, which guests will call home during their overnight stays on the land portion of the tour, are all owned by Holland America, so travelers can be assured a similar quality and service during the entire trip.

Throughout the expedition, Holland America provides very knowledgeable guides to add history and color to the excursion. Janie notes, "One of our guides had a degree in photo journalism so she looked at everyone's cameras, even cell phone cameras, and made adjustments and gave suggestions on how to get perfect shots making it a great trip for the amateur photographers."

Overall, Holland America's cruise tour was chock full of variety with fantastic scenery, wildlife sightings, history and even some shopping along with cultural experiences capped off with a high level of service. "It was amazing," Janie concludes.

For more information on an Alaska cruise tour or any other vacation expeditions, contact Janie Leis or any one of our highly experienced vacation counselors at 800-749-7116 or visit our website at

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Adelman teams with US Bank to offer a complete global corporate payment solution

Adelman Travel has formed a strategic alliance with US Bank to offer the travel industry's first end-to-end spend management solution. Our co-branded MasterCard and Visa products include corporate cards, purchasing cards, central-billing accounts, single-use virtual cards and an e-payables solution.

Under this new agreement U.S. Bank's industry-leading global payment tools will be integrated with Adelman's booking and back-office solutions. This will enable mutual clients to leverage Adelman's managed travel solutions and U.S. Bank's payment products.

As part of this new alliance, U.S. Bank's virtual payment solution will be made available to joint clients with no additional fees. Plus the program includes an aggressive rebate structure tied to all of the products in the program.

"This partnership allows our corporate clients to gain a clear picture of their entire spend and maximize their rebate earnings, while reducing their travel management program fees." said Steve Cline, president and chief operating officer of Adelman Travel. According to Bradley Matthews, head of Middle Market Product & Marketing for U.S. Bank Corporate Payment Systems, "Adelman's highly regarded travel management solutions are a perfect fit with U.S. Bank's suite of innovative and efficient global payment technologies."

For more information on this exciting new spend management solution, please contact your Adelman Global Management Consultant.

Adelman partners with TripIt to provide new features

TripIt easily converts all your hotel, flight, car rental, and restaurant confirmation emails into a master itinerary for every trip so all your plans are stored in one easy-access place. Changes and updates are conveniently uploaded to your TripIt itinerary as well.

With TripIt, you can access your itinerary offline, while in flight or to avoid roaming charges when traveling abroad. Adelman has partnered with TripIt to provide an easy call feature so you can quickly contact your Adelman travel consultant, which can be vital in an emergency or travel disruption situation. If you haven't already done so, simply locate the TripIt opt-in field in your Traveler Profile and select ?Yes'. Now Adelman's contact details will be available alongside your travel plans within the TripIt app. In addition, we will be able to automatically send your Adelman itineraries to TripIt for you.

The TripIt app is available on iOS (including Apple Watch), Android (including Glass), BlackBerry, and Windows Phone. For more information contact your Adelman Travel Global Management Consultant or visit

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Alaska Airlines

Officials at Alaska Airlines said the carrier will expand its relationship with American Airlines. First, members of Alaska's Mileage Plan loyalty program can now book award seats and earn miles on an additional 3,000 daily flights for departure starting Oct. 17, the day that American has all US Airways flights fully merged under the American reservation system. This gives Alaska loyalty members over 60 new destinations from which to choose. In addition, Mileage Plan members with MVP, MVP Gold and MVP Gold 75K status can receive access to priority check-in, security, and boarding lanes when flying American along with baggage fee waivers and complimentary or discounted access to American's Main Cabin Extra premium economy seats, depending on their status level.

Second, the two carriers are expanding their lounge agreement, giving Alaska Airlines Board Room members access to all 54 Admirals Club locations as of Aug. 15.

British Airways

As part of plans to enhance the travel experience, British Airways is making changes to its boarding process and hand baggage allowance. Customers will now be invited to board based on the cabin they are traveling in order of Executive Club status. Non-members who need extra assistance will board next. All remaining passengers will then board by seat row.

Because British Airways has noticed that more travelers are bringing hand luggage that exceeds the allowance and thus causing space issues in the aircraft cabin while slowing departure times, the carrier is implementing a new policy. Passengers can continue to carry two appropriately sized items: One bag can be a handbag/laptop sized bag which should now be no larger than 40x30x15cm. The size of the other allowed bag remains unchanged at a maximum size of 56x45x25cm. Customers traveling in all cabins except First and Club World will need to get a yellow tag for their handbag/laptop-sized bag that indicates it is appropriately sized. The tag should be visible during the boarding process. This bag should be placed under the seat in front of the traveler. Bags that exceed the allowed sizes will need to be checked. British Airways notes that sometimes on very busy flights, some customers may be asked to check carry-on baggage if the overhead bins are full.

Delta Air Lines

Delta is expanding its partnership with China Eastern Airlines by taking an ownership stake in the carrier. Additionally, both airlines will make joint investments to enhance the customer experience. Combined, the two carriers operate 30 domestic codeshare flights in the United States, 43 flights within China and 10 flights linking the two countries over seven routes.

Customers will have greater choice with Delta's upcoming new flight options. Beginning Oct. 24, Delta will make its daily summer service between Boston and Paris-Charles De Gaulle a year-round offering. In November, Delta will expand its transcontinental flights when it launches an additional frequency between New York-JFK and Los Angeles. Delta will also upgrade its service between New York-JFK and San Francisco when it begins using wide-body Boeing 767 aircraft on three of its eight daily flights. With these transcontinental enhancements, Delta will offer the most seats of any airline from New York-JFK to Los Angeles and San Francisco.

Deutsche Lufthansa AG

German airline Lufthansa said it will completely overhaul its faring structure, which will mean that customers will pay for amenities such as seat reservations, flight changes or cancellations and checked luggage depending on the fare they pay. Starting in October, Lufthansa will offer three fare tiers for economy class tickets: Light, Classic and Flex. The Light tier will offer the lowest price but will come with the most extra amenity fees and will also only allow carry-on luggage. Initially, the new fare structure will apply to flights within Europe, but Lufthansa may expand it to long-haul service as well.

Southwest Airlines

Southwest is the latest carrier to move into new space at Charleston International Airport. The newly renovated ticket counters are located near the security checkpoint area. The old Southwest counter will be renovated for Delta. Airport officials expect most of the terminal renovation to be complete by the end of the year, with work on Concourse A to be complete in early 2016.

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Tagging your own luggage becomes more main stream

According to the Wall Street Journal, more than 30 percent of all airlines around the world have implemented self-tagging as a way to reduce lines at the airport while also cutting costs. Self-tagging can range from printing digital baggage tags at home or the airport to using a self-operated tagging machine, or in the future even include obtaining a permanent, electronic luggage tag. While self-tagging checked luggage may be a new concept in some parts of the world, it is considered the norm in much of Europe.

Some carriers simply offer self-tagging as an option while others like Alaska Airlines use bonus air miles to reward passengers who self-tag their own luggage. Air France-KLM aims to take self-tagging to an even higher level by launching a permanent, electronic tag with a display screen that can be adjusted via smartphone to reflect the bag's destination. In addition to the digital luggage tag, the airline will soon be offering an electronic tracking device called eTrack, which fits inside the bag so passengers can tell where their suitcase is, plus a light sensor included on the device allows owners to know whether the bag was opened during the journey.

As a result of the self-tagging initiatives, some carriers are eliminating their curbside luggage services. For example, American Airlines has cut its curbside check-in service at nearly 38 airports due to "low usage". An airline official notes, "Passengers have expressed interest in having more control over their entire travel experience such as self-bag tagging, thus curbside service is just not popular anymore."

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Around Me

The Around Me app is great when you don't know the area you are in. Whether you are in need of a bank, gas station, coffee shop or even a hospital, AroundMe will help you find what you are looking for as it analyzes business and services in your vicinity. Once you have decided on your target, the directions feature will help you get there.

Platforms: Android, iOS, Windows Phone

Price: Free

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Get your extra passport pages ahead of expected change

It is expected that the U.S. Department of State will move ahead with plans to discontinue its additional-pages service as of December 31, 2015. The elimination of visa-page inserts coincides with the Department's anticipated launch of the Next Generation Passport in 2016, which will use new security features designed to protect the integrity of US passport books against fraud and misuse.

Under the new policy, U.S. passport holders who run out of stamp pages would instead need to completely renew their passport, which costs more than applying for the visa-page inserts. Thus if you have a limited number of pages left in your passport, which has at least 2 years' validity, consider applying for the visa-page inserts ahead of the expected change. Applications should be submitted no later than December 18, 2015. However, experts do recommend applying for the extra pages as early as possible to avoid potential delays that may occur do to an expected increase in requests.

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