Adelman Travel Newsline


Adelman adds flight delay predictions to its new virtual assistant mobile app, AVA

Though a new partnership with Flightsayer, a Boston-based flight delay prediction startup, Adelman will deliver flight delay projections to our corporate travelers through our new virtual assistant mobile app, AVA.

Flightsayer uses machine learning to predict flight delays weeks, days and hours ahead of scheduled departure, empowering travelers to make better itinerary choices and proactively manage potential disruptions.

"We created Flightsayer to change the way travelers think about flight delays," said Flightsayer CEO and co-founder Bala Chandran. "Disruptions aren't an inevitable 'cost of doing business' for corporate travelers---they can be quantified and managed much like any other risk."

Adelman's app, AVA, which is in a phased rollout, helps corporate travelers book and seamlessly manage their travel in addition to helping manage their traveler profiles and ensuring corporate travel policy compliance. With the addition of Flightsayer, AVA will also deliver flight disruption alerts directly to travelers, allowing Adelman to take preventive corrective action to avoid travel disruptions and improve the overall travel experience for its customers.

Ivan Imana, Chief Information Officer at Adelman Travel said, "In a market where services compete to simply inform passengers of delays after they have happened, Flightsayer's offering stands out because it assesses the risk of delay before it happens, helping passengers proactively manage their delays instead of simply reacting to them."

Turkey and U.S. issuing travel visas again

As diplomatic relations between Turkey and the United States begin to show some signs of improvement, the two governments agreed to start issuing non-immigrant visas again on a limited basis. The visa ban went into effect on Oct. 8 following Turkey's arrest of a U.S. consulate employee. The ban disrupted travel for thousands of American tourists and those visiting for academic and research purposes. Experts warn that complex issues between the two countries remain unresolved, so a ban could easily be reinstated if diplomatic relations sour again.

DOT taking public comments on airline restrictions

The U.S. Department of Transportation (DOT) is asking for public comments "on existing rules and other agency actions that are good candidates for repeal, replacement, suspension or modification." According to reports, more than 1,500 comments have already been filed with the DOT. Several large travel industry entities are also reportedly still planning on submitting official comments on a variety of regulations. The public comment period will close Dec. 1, 2017.

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American Airlines

Select customers can now make same day flight changes and standby requests via the newest version of American Airline's smartphone app. Passengers who are traveling by themselves and have elite status with the airline, or are flying on a premium ticket, are eligible to use this new feature. American also updated the app's interface for check-in functionality for international flights.

In other news, American launched new daily nonstop service between Los Angeles and Beijing. The new flights will be operated using Boeing 787-8 Dreamliner aircraft. American also said starting April 3, 2018, it will add new service between New York's LaGuardia and Portland, Maine. The twice daily service will utilize a 50-seat Embraer ERJ-140 regional jet. Starting June 7, 2018, American will offer first-ever service to Iceland from Dallas. The service will be operated on Boeing 757-200 aircraft, which will offer business and premium economy seating in addition to regular main cabin seating.

Delta Air Lines

Delta was recently voted Best Airline for the Meeting, Conventions and Incentive industry as part of the inaugural Stella Awards, the first comprehensive awards program for the meetings industry. Stella winners were chosen by meeting planners and readers of Meeting and Conventions and Successful Meetings.

Delta and its partner Aeromexico recently launched daily nonstop service between Atlanta and Queretaro, Mexico. The new route will utilize Embraer 190 aircraft, which offers 11 business class seats along with 88 coach class seats.

Emirates Airlines and Singapore Airlines

Both Emirates and Singapore unveiled plans for enclosed suites in its premium cabins. Emirates will launch the first of its 40-square foot enclosed suites on its reconfigured Boeing 777 aircraft on Dec. 1 on flights from Dubai to Geneva and Brussels. Singapore Airlines' new 50-square foot first class cabin suites will also debut in December on five new A380s. Singapore will retrofit another 14 aircraft to offer more of the new suites. The enclosed first class suites being offered by both carriers feature a state of the art full-flat bed and an array of other amenities and special services.

United Airlines

Previously announced changes to United's MileagePlus customer loyalty program went into effect this month. Among the revisions, United has replaced its old Standard Awards with Everyday Awards, which is based on ticket price instead of a flat rate policy. Thus, the cost of award travel will increase in some markets. United's interactive calculator will help customers determine the exact cost of potential award travel. The revised MileagePlus plan also includes several other policy modifications such as new fees for some itinerary changes. For more information please visit

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Golf, Tennis, Spa and more:

Get away this winter with Adelman at the fabulous 5-Star Sandals Emerald Bay

Join Adelman's Marvin McDaniel, Business Development Manager with Adelman Discoveries, for six fantastic days and five nights at the 5-star Sandals Emerald Bay Golf, Tennis & Spa Resort. This exclusive Adelman Discoveries' Signature trip to the beautiful island of Exuma, Bahamas departs on March 1, 2018.

Participants will enjoy golf clinics provided by Top PGA golf professional, Brian Maloney, Director of Golf, Highland Springs Country Club, along with two rounds of golf on the resort's award-winning Greg Norman-designed course. Guests who choose the one-bedroom Butler Suite option will enjoy unlimited golf.

In addition to top-notch golfing opportunities, Marvin notes, "There is much to do for both golfers and non-golfers at this fabulous resort because there is something for everyone including a world class spa, fantastic white sand beaches and more." Guests can take advantage of unlimited dive opportunities in the crystal blue waters of the Caribbean or other water sports including snorkeling, windsurfing and kayaking. Land sports include day and night tennis and beach volleyball.

The Sandals Emerald Bay Resort also features luxurious accommodations, three paradise pools, 11 restaurants and six bars that will suite every mood. As an added extra, Adelman Signature tour guests will enjoy exclusive social activities including a special welcome dinner and cocktail time.

Our Signature tour packages offer deluxe rooms for five nights as well as the one-bedroom Butler Suites option. Prices start at $3049 per person, based on double occupancy and include roundtrip airfare from select cities, airport transfers, accommodations, all meals and premium drinks along with golf and social activities. For more information, visit our website at or call Marvin McDaniel at 417-353-0855, or 800-749-7116.

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Despite changes to Cuban travel policies, Americans can still visit under certain conditions

The question of whether Americans can travel to Cuba has been a bit unclear over the past year after President Trump vowed that he would be "canceling the last administration's completely one-side deal with Cuba." While the Trump Administration did reverse legislation that previously made it legal for Americans to travel individually to Cuba, U.S. citizens can still go to Cuba as part of an approved educational group or on a sponsored people-to-people program offered by designated tour operators and cruise lines.

Most recently, the State Department released a list of hotels, shops and other businesses that Americans are forbidden to patronize because they are reportedly owned by the Cuban military, intelligence or security services. However, most tour operators are reporting that this latest announcement will have little to no impact on their programs since most already don't use any of the 83 hotels on the list.

Exceptions apply for Americans who booked approved trips before the changes in the rules were announced. Business contracts signed before Nov. 9 will also be allowed to proceed. However, Alaska Airlines just announced that it would be ending daily service from Los Angeles to Cuba early next year due to lower than expected demand.

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Best Urban Hotel: The May Fair London

The May Fair London was awarded Best Urban Hotel at the prestigious 36th annual Conde Nast Johansens UK & Ireland Awards. This stylish and spirited trendsetter is located in the heart of one of the world's most sought-after addresses. As part of the Edwardian collection, the May Fair boasts stunning interiors, large and exceptionally comfortable guest rooms, world-class food and drink in May Fair Kitchen, a vibrant bar, secluded terrace and tranquil spa creating an unforgettable experience.

In addition to outstanding accommodations and great rates for Adelman customers, Edwardian's May Fair along with its RadissonBlu property will be offering our travelers complimentary full English breakfast this winter from December 18, 2017 to February 28, 2018.

For more information please contact your Adelman travel consultant

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Tighter screening and busier airports: tips for holiday travel

The holidays are just around the corner. In addition to the annual spike in the number of passengers making their way through the airport, travelers will also be facing tougher security screening. The new TSA procedures, which require that all travelers (except TSA Precheck members) put electronics larger than a cell phone into bins for X-ray screening, will be in place for carry-on items at all US airports by the beginning of December. To save time and minimize hassles please review the following tips:

  • - Have a good overall anticipation of what is going to happen at the security checkpoint and be ready. For more information visit
  • - Organize carry-on bags so that items that need to be screened separately such as liquids and electronics can be easily accessed and quickly placed in separate screening bins.
  • - Pay attention to carry-on guidelines. Overhead bin space will be scarce, so flight staff will be forced to strictly enforce the rules during the holidays. Most airlines restrict carry-on bags to 22"x14"x9" or a total of 45", but some carriers may have a different policy, so double check. Also, if you are flying internationally, many carriers have weight maximums for carry-on bags as well as checked bags. Verify your airline's policy.
  • - Do wear slip on shoes and socks. Unless you are a member of Precheck you will still be required to remove your shoes. Also, don't wear a lot of jewelry and avoid a belt if possible. Avoid fashion accessories that might resemble a weapon when x-rayed. See for more information.
  • - Refresh your memory on liquid requirements. Consumables such as cranberry sauce or holiday jams are considered a liquid. For more information please visit
  • - Don't bother wrapping gifts. If the TSA doesn't like what it sees during the scans it will rip off the gift wrap.
  • - Use a TSA lock on every piece of checked luggage. These locks give you the ability to set a combination, while the TSA still can open the bag if needed via a master key. TSA approved locks are readily available at office supply, travel and department stores.
  • - Allow extra time to transit the airport as screening typically takes longer at this time of year. It will also minimize problems if there are any unforeseen delays that could happen.

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