Never lose the value of an unused airline ticket!
A key component of a managed travel program is unused ticket recovery. Adelman Travel has a successful track record of demonstrating the value of our automated ticket management technology as a key driver of cost optimization and efficiency for our customers.
Adelman’s Unused Ticket Management (UTM) technology provides automated unused ticket tracking and comprehensive reporting accessible for all unused and reused tickets, as well as outstanding credits for any pending trips. Our corporate travel clients benefit from UTM’s enriched reporting capabilities, accessible in real-time, which deliver access to detailed and summarized unused ticket performance, along with the ability to redeem unused credits as a form of payment on new travel bookings made in online booking tools.
By tracking and reapplying unused tickets, Adelman’s clients typically save between 5-7% on travel spend.
How Adelman’s UTM Technology Works
Searches for open and unused airline tickets
Routinely checks and logs the status
Sends notifications when tickets are about to expire
Provides access to comprehensive reporting in real-time

Key Benefits for Your Company
Maximizes the return on your unused tickets

Proactively monitors tickets about to expire


Automatically applies corporate name changes towards new purchases after 90 days

Identifies & recognizes the value of unused tickets
Provides visibility into program performance

Identifies travel disruption specialty waiver (i.e. COVID-19)
