Alaska moves locations at Chicago O’Hare
As of March 14, Alaska Airlines flights will operate out of Terminal 2 instead of Terminal 3 at Chicago O’Hare. The carrier will use gates G4 and G6. Passengers will be able to pick up their luggage on carousel 1.
American updates policies regarding service and emotional support animals
Resulting from continued concerns over untrained animals in the airport and aircraft cabin causing safety issues, American has further updated its policies for service and emotional support animals. Effective April 1, service animals will be limited to a dog or cat, and in some special circumstances, a miniature horse. Emotional support animals will be limited to a dog or cat. A passenger can bring only one emotional support animal onboard, and animals less than four months of age will no longer be permitted as they usually have not received required vaccinations. Qualifying animals must fit at the passenger’s feet, under the seat or reasonably in the passenger’s lap. The animal cannot protrude into or block the aisle or be seated in an exit row. The animal must not occupy a seat unless an extra ticket is purchased, and it may not eat off tray tables. Animals must be trained to behave properly in public. If during any point in the trip any form of disruptive behavior is observed that cannot be quickly and successfully controlled, the animal will be considered a pet and all requirements and applicable fees will apply. More information along with the required forms and pre-clearance policy can be found on American’s website at https://www.aa.com/i18n/travel-info/special-assistance/service-animals.jsp. Information on pet travel can be found at https://www.aa.com/i18n/travel-info/special-assistance/pets.jsp.
Marriott Bonvoy launches Double Take bonus promotion
The newly-christened Bonvoy customer loyalty program is launching its first major promotion. Guests are eligible to earn double points on reservations from March 19 through early June. The award bonus will kick in with the second qualifying stay. Elite members are eligible to earn additional bonus points based on their status level.
Uber expands rewards program
Uber Rewards, which was launched last November in nine U.S. cities, has now been rolled out to more than 100 cities across the country. Uber Rewards allows customers to accrue points for spending on ridesharing and take-out orders through Uber Eats. There are four membership levels including blue, gold, platinum and diamond. Members can use their points towards upgrades and more. Elevated members are entitled to added benefits such as price protections, priority airport pickup and flexible cancellations.
Taxi pickup changes at LaGuardia
Delta is advising its travelers to be aware of taxi pickup changes at New York LaGuardia’s Terminals B, C and D. To alleviate roadway congestion during peak times, all taxi pickups will occur at the Marine Air Terminal (MAT) instead of at Terminals B, C or D. Port-operated buses will run on a continuous loop to take passengers to the MAT taxi area. The trip should take about 15 minutes. Peak times are Sunday, Monday, Thursday, and Friday from 2:30pm to airport close. Pickup for rideshare services are not affected at this time.