Privacy Policy

Last Updated: October 4, 2017

Adelman Travel Group believes in protecting the privacy of individuals and making safe and ethical use of personal information that is provided to us via electronic channels.

We respect your privacy and are committed to managing it through our compliance with this privacy policy (this “Privacy Policy”). For purposes of this Privacy Policy, each of the terms “we,” “us,” or “our” means Adelman Travel Group (the “Agency”), and the term this “Site,” means, collectively, this website, portions of other Web pages, and Web content through which you have accessed this Privacy Policy.

This Privacy Policy describes information that we collect from both Registered Users and users on this Site, and how that information may be used and disclosed by us.

Please read this Privacy Policy carefully to understand our policies and practices regarding your personal information and how we will treat it. By accessing, using or submitting information to this Site, you agree to this Privacy Policy. This Privacy Policy may change from time to time and your continued use of this Site, is deemed to be acceptance of such changes, so please check periodically for updates.

Children’s Information

This Site is not intended for anyone under the age of 18. If you are under the age of 18 and have reached this Site, please leave the Site. We do not knowingly collect personal information from children under 18, unless we have received consent from a parent or guardian.

If you believe that we might have any information from or about a child, please contact us at security@adelmantravel.com. In the event that we learn that we have collected personal information from a child under the age of 13, without consent, we will delete that information and otherwise comply with the requirements of the Children’s Online Privacy Protection Act and other applicable laws such as the California Online Privacy Protection Act.

Security of your Information

We collect several types of information from and about users and Registered Users of this Site, including the information described below.

Although we collect the IP address and information relating to the browsing behavior, through the use of cookies, such as number of visits, pages viewed, time on site, etc., of everyone that visits our Site, we do not collect any other personally identifiable information from users simply visiting the Site. We do not link IP addresses with any personally identifiable information of users in a manner that identifies a particular individual, unless otherwise stated below and which is treated as personally identifiable information. Therefore, we treat such information for users as non-personally identifiable information as described further below.

If you register for an account on the Site, you will become a “Registered User.” Most of the personally identifiable information we collect from you as a Registered User is voluntarily submitted by you, for example, first and last name, company name, email and postal address, etc. We consider your personally identifiable information and other information we collect about your travel arrangements (your “Personal Information”) confidential. If you become a Registered User, you may be issued a username and password, which you should keep confidential. We have implemented security mechanisms designed to protect your information from loss, misuse and unauthorized access, disclosure, alteration and destruction.

Given the nature of the travel industry, some third parties we do not control may have access to your Personal Information in order to complete the reservation and fulfillment of travel services. The primary third parties accessing your Personal Information are Sabre and Concur. Pursuant to our policies, Sabre and Travelport will not sell or give your Personal Information to any unaffiliated party, other than those involved in providing the requested transportation or service, without the your permission, except when required by law or when data is requested by government or law enforcement authorities or in the unlikely event of a sale of the business or transfer of assets.

Other third parties to whom we may provide your Personal Information include but are not limited to airlines, hotels, car rental agencies, and tour operators. We also have links on the Site to various travel related entities. We cannot guarantee the privacy of information you provide to those third parties.

Our employees who have access to your Personal Information have signed confidentiality agreements for data made available to them during their course of employment at the Agency.

Non-Personally Identifiable Information

Although we largely only collect personally identifiable information from Registered Users, we may collect non-personally identifiable information from everyone that accesses the Site. We use this information to help make the Site more useful to you and to better understand our users and Registered Users.

We may collect demographic information about you including but not limited to gender, IP address, zip code, and information regarding your preferences and usage. This type of information is not, by itself, personally identifiable information. However, as stated above, if we link such information with personally identifiable information in a manner that identifies a particular individual, then we will treat all such information as personally identifiable information for purposes of this Privacy Policy.

We may collect non-personally identifiable information about you through a variety of technical methods, including the following:

  • Collection of Usage Details and IP Address. As you navigate through this Site, we may collect details of your visits to this Site, including, but not limited to, traffic data, location data, logs, the resources that you access, and information about your computer and internet connection, including your IP address, operating system and browser type. We may also collect the webpage from which you came immediately before reaching the Site and the webpage to which you went immediately after leaving the Site. We may use this information for system administration and to report aggregate information to our advertisers and business partners.
  • Collection with Cookies. “Cookies” are pieces of information that a website sends to your computer while you are viewing a website. We may place and access cookies on your computer and/or mobile device to track and store preferential information about you. You consent to our placement of cookies on your computer and/or mobile device. Please note that most internet browsers will allow you to stop some cookies from being stored on your computer and/or mobile device and to delete some cookies stored on your computer and/or mobile device. If you choose to do so, however, your use of certain aspects of this Site may be inaccessible, or not function as expected.
  • Collection with Web beacons. “Web beacons” are electronic images, tags or scripts that allow a website to access cookies and help track general usage patterns of visitors to a website. Web beacons can recognize certain types of information, such as cookies, time and date of a page view, and a description of the page where the Web beacon is placed. We may use Web beacons to compile information regarding use of this Site.
  • Collection with Mobile Device GPS. If you are using a mobile device application to access or use the Site, we may use the GPS of the mobile device to identify your location. Any such identification is used only in connection with the functionality of the Site or Service and will not be otherwise used, except in the aggregate with the location information from other users.

The information collected through these technical methods, standing alone, cannot be used to determine your identity. If such information is combined in a way that makes it become personally identifiable information, we will treat the combined information as personally identifiable information as described above.

Financial Information

We do not collect any financial information on this Site. If you make a debit or credit card payment online, you will be taken to a secure payment service provider who will take your payment on our behalf and return you to this Site when your order has been completed. You should not communicate credit card or other payment information via email, as it is not secure.

Limited Use of your Personal Information

Adelman Travel Group will not divulge the statistical information we compile for your company except for the express purpose of generating reports which have been authorized by you or otherwise agreed to by you in the normal course of our assisting you in managing your travel spending, or unless acting under a good faith belief that such action is necessary to: (1) conform to legal requirements or comply with legal process; (2) protect and defend the rights or property of Adelman Travel Group; (3) enforce our agreements with customers; or for any other reason that we may, at our sole discretion, feel is necessary or proper under the circumstances. We may also compile statistics from IP addresses accessing our website. Adelman Travel Group will not sell any customer specific information to any third party.

We may take your personally identifiable information and make it non-personally identifiable, either by combining it with information about other individuals (aggregating your information with information about other individuals), or by removing characteristics (such as your name) that make the information personally identifiable to you (de-personalizing your information). We may use and/or disclose to third parties such aggregate or de-personalized information in any manner and without notice or compensation to you.

Disclosure of Traveler Specific Data

We will not divulge traveler specific information to any third party other than in the ordinary course of conducting business for the benefit of customers which may include confirming reservations, upgrades, frequent flyer status or for purposes of accommodating a change in travel plans.

Collection of Travel Data

The collection of travel data for reporting purposes and customer billing is an industry standard, and many travel management companies use this information to provide useful features for their customers including web access to reporting and ability to modify traveler profiles online. This data may also be provided to suppliers with your consent to benchmark market share and revenue production for the sole purpose of analyzing spending patterns in accordance with your pre-existing or pending contracts.

Before a traveler takes their first trip we will request specific personal information to ensure a high service level for each trip. Such personal information may include but is not limited to telephone numbers, credit card numbers, passport and visa information, birth dates, frequent flyer information, hotel and rental car id numbers, office address and phone numbers. In addition we ask for email addresses and fax numbers to facilitate delivery of travel information including invoices, trip itineraries and trip specific updates.

When you submit comments and questions on our services via our website, we also ask for your e-mail address. This is to allow us to contact you with questions about your feedback.

In addition to the uses for the information you submit to us, we may use personally identifiable information about you to:

Contact you when necessary for additional information necessary to process or fulfill your travel request; determine if you are satisfied with our service; inform you that an upgrade is available; send travel warnings and updates; verify the status of a non-refundable booking; inform you of the status of your trip.

Send or contact you with information or special offers available from Adelman Travel Group
Adelman Travel Group takes steps to protect the confidentiality, privacy and security of personal information that is communicated to us.

Like many companies that accept payment by credit card, Adelman Travel Group may share customers’ personal information with qualified third parties in order to process your order.

Circumvention of Security Measures

In addition, although we use commercially reasonable physical, managerial and technical security measures and safeguards designed to protect the integrity and security of your Personal Information we collect through this Site, we cannot ensure that your Personal Information will only be disclosed as described in this Privacy Policy. By way of example (without limiting the foregoing), we may be forced to disclose your Personal Information to the government or third parties under certain circumstances or third parties may unlawfully intercept or access transmissions or private communications. Therefore, notwithstanding anything to the contrary within this Privacy Policy or any other applicable agreement or policy, your use of this Site is at your own risk and we do not promise or guarantee, and you should not expect, that your Personal Information will always remain private. In the unlikely event that an unauthorized third party compromises our security measures, we will not be responsible for any damages directly or indirectly caused by an unauthorized third party’s ability to view, use or disseminate such information.

Business Transfers

We specifically and expressly reserve the right to disclose, lease, sell, assign or transfer your personally identifiable information collected through this Site and any databases, to third parties in connection with a Business Transfer. A “Business Transfer” means a sale, acquisition, merger, consolidation, reorganization, bankruptcy or other corporate change involving us and/or our affiliates, even if the Business Transfer is only being contemplated and regardless of whether the Business Transfer relates to a part of or the whole of our business. Nothing in this Privacy Policy is intended to interfere with our ability to transfer all or part of our business, equity, and/or assets (including this Site and/or Game) to an affiliate or independent third party at any time, for any purpose, without any limitation, without notice, and without any compensation to you, whatsoever.

Data Retention and Removal

All data and personal information is the property of our customers, as such, customers may request transfer of this data to them if they are no longer contracting to use Adelman Travel Group services. Adelman Travel Group may charge a reasonable fee to assist in such data transfers.

Do Not Track Requests

This Site does not respond to “do not track” requests. All traffic is treated as equal and processed the same in that we will track users and Registered Users use of the Site as well as the webpage that the user or Registered Users came from before reaching the Site and the webpage to which he or she went after leaving the Site. If you desire to have your browsing be private, we suggest that you use your web browser’s private, incognito or other similar options.

Operation of this Site in the United States

This Site is operated in the United States. If you are located in the European Union, Canada or elsewhere outside of the United States, any information you provide to us will be transferred to the United States. By using this Site or providing us with your information, you consent to this transfer and to the applicable laws of the United States.

Changes to this Privacy Policy

We may amend this Privacy Policy at any time in order to provide you with the most up-to-date and accurate information about our collection of data. Amendments will take effect immediately upon us posting the updated Privacy Policy on this Site. Your use of the Site and/or Game after the posting of an updated Privacy Policy constitutes your acceptance and agreement to be bound by the updated Privacy Policy. We may, but do not obligate ourselves, to notify Registered Users of any such changes or updates. However, we recommend that everyone, especially users, revisit this Privacy Policy from time to time in order to review any changes that have been made. The date on which this Privacy Policy was last updated will be noted immediately above this Privacy Policy.

Contacting Us

If you have questions or concerns about our privacy practices or wish to make a request regarding your personally identifiable information or the personally identifiable information of someone for which you are the legal guardian, please contact us at any of the following:

  • Via telephone: 414-410-8349
  • Via mail: Adelman Travel Group
    Attn: Privacy Policy
    6980 N Port Washington Road
    Milwaukee, WI 53217
  • Via email:  adelman@adelmanmail.com

SPECIAL NOTIFICATION FOR CALIFORNIA RESIDENTS – YOUR CALIFORNIA PRIVACY RIGHTS

Individuals who are residents of California and have provided their personally identifiable information to us may request information regarding our disclosures, if any, of their personally identifiable information to third parties for direct marketing purposes. Such requests must be submitted to us at security@adelmantravel.com or in writing at:

  • Adelman Travel Group
    Attn: Privacy Policy
    6980 N Port Washington Road
    Milwaukee, WI 53217

California privacy rights requests must include the reference “Request for California Privacy Information” on the subject line and in the body of the message and must include the e-mail address or mailing address, as applicable, for us to send our response. This request may be made no more than once per calendar year. We reserve the right not to respond to requests submitted other than to the address specified in this paragraph.

 

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