Business Travel Services

Exceptionally empathetic service that scales with your needs

Adelman is a Business Process Outsource (BPO) company specializing in Travel and Expense management. As your corporate travel agency we handle the details, we guarantee complete control, transparency, flexibility, insight and savings over our customers’ T&E functions. These are supported by our dedicated teams who provide extraordinary travel management service, efficiency and care to everyone we serve.

As the wholly-owned, fully autonomous Mid-Market Specialist in the BCD family of companies, we are passionate about servicing companies with revenues up to $20 Billion, and we have the resources and scale to grow their programs along with their organization’s reach.

Regardless of size, we deliver incredibly responsive support and leading-edge technology engineered around each client’s unique needs, service level requirements and savings aspirations.


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About Our Travel Services

Worldwide: Adelman Travel, a wholly owned subsidiary of BCD Travel, is present in over 109 countries worldwide

Always on: 24/7 support for your travelers every day of the year

Full service: widest scope of travel services

Experienced: professional and committed employees

Flexible: compatible with various online booking tools and integrated end-to-end solutions

Omni-channel: mobile, online, chat or offline. You name it.

Exclusive: VIP services available

Consistent: industry-leading client retention rate of 98% over the past ten years

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A strategic business partner focused on your success

Our people know travel and show up 24/7/365 fully committed to taking care of your people. Omni-channel access, user-friendly booking tools and robust duty of care keeps them safe, productive and happy – all within your policy.

Meanwhile, your Customer Success Manager keeps things simple for you, managing the details and monitoring service so can focus on running your program, not putting out fires.

As your strategic partner, your goals become our SLAs, giving you complete control and visibility into how your program performs so you can drive optimal results and document the value you deliver.

Client Testimonial

Jim - Walsh copy

From day one Adelman showed us they were the right Travel Management Company to partner with. They were professional and well prepared throughout the RFQ process. They were able to provide answers to our multitude of questions. They showed us the technology side of their business and how it could benefit us. They provided a valuable service at a fair and competitive cost. The Walsh Group has been extremely satisfied with our decision.

Jim Panozzo - Corporate Controller, The Walsh Group

What you can expect from Adelman Travel

Problem Solvers & Industry Dreamers

When you partner with Adelman, you gain access to our “A” team of problem-solvers and industry dreamers who are always ready roll up their sleeves and help you overcome any challenges with the latest ideas and our proven best/tech practices.

Blueprint Business Plan

We commit to shared goals and SLAs in the Blueprint business plan with specifications for serving you and your travelers.

Annual myGarage Session

And every year, we’ll invite you to myGarage, an immersive engagement space at our corporate headquarters or virtually, where we reimagine every element of your program to make sure it’s fully optimized and evolving along with your needs.

Of course, you can call on any of our senior executives to discuss your program or just check in and say hello. Because as a privately held company, we answer to our customers – not shareholders – and we measure our success through yours.

Ready to begin your journey with Adelman? Let’s set up time to talk.