Corporate Travel Management News and Tips

What You Need to Know about AI and Corporate Travel

June 6, 2018 | Blog, For Travel Managers, For Travelers

Corporate travel is a $1.3 trillion industry, so it should come as no surprise that businesses have been investigating how to disrupt it and get a slice of that $1.3 trillion for themselves.

As a result, technology companies are increasingly reliant upon artificial intelligence (AI) when it comes to their travel management apps. Their goal is to incorporate AI to enhance the user experience (UX) and user interface (UI) as a result. But how exactly will AI change the face of business travel? Keep reading to find out.

A Personalized Corporate Travel Experience with AI

Developers and designers want to provide the end user with as much convenience as possible, so they have been incorporating AI and machine learning to gather lots of data about travelers. AI has the power to provide the end user with optimized recommendations for hotels, airlines, and businesses, taking corporate needs and preferences into account, as well as the needs of the individual user.

AI can analyze the data of itineraries for users from across the world, understanding in greater detail how certain types of travelers arrange their travel itinerary. For example, an AI-powered app may be able to identify what carriers you prefer to fly with, what times you like to fly, what amenities you require when traveling, and more. In turn, it makes recommendations that perfectly complement your tastes, with the first few results (ideally three) usually fulfilling your needs as a traveler. This greatly reduces search time and leads to increased conversions and compliance due to the convenience and results.

How AI Automates the Booking Experience

It is widely thought that automation will begin to play a role in travel management apps, making the whole process automated from start to finish. Although this is largely unrealistic at the moment due to many business’ restrictive travel policies, more businesses are hopping on the flexible travel bandwagon, which sets the stage for AI automation.

Here’s how it could play out in the future: you may make an appointment in your business calendar that you’re going to be in a certain city for a meeting or event. The travel app’s AI would then send you hotel and flight recommendations straight away, assuming you want your trip to be similar to others you have taken. It’s very possible that the app could even reserve your seat and room f on your behalf. Al is set to change the face of travel management apps and OBTs, allowing businesses to send their employees away to meetings with less hassle than ever before. If you’re looking for a corporate travel service that incorporates AI in to an app, learn more about Adelman’s proprietary self-service tool, myAdelman. Contact us today to learn more.