Adelman Travel Executive Leadership
Chief Executive Officer
Andy leads the business, strategy and direction for the Adelman Travel Group businesses: Adelman Travel & Technology, which provides digital services, full service, concierge services, professional services and meetings & events services to companies of all sizes; Food & Wine Trails, which provides epicurean European cruise experiences; Chamber Discoveries & Adelman Discoveries, which provide affinity group travel via European river cruise and ocean cruises; and Adelman Vacations.
Andy has a passion for travel, technology, transformation and energizing an organization around the mission of hiring great people and creating an environment where great people can do great things for our customers, their careers, and our company.
Prior to becoming CEO of Adelman Travel Group, Andy was a Partner at Altus Alliance, Head of Worldwide Sales at American Express, and the GM and Head of Business Travel for American Express in North America.
“Success for me is when not one employee in our company needs an alarm clock because they are so jazzed to do what they are doing each day, they cannot wait to begin!”- Andy McGraw
President and Chief Operating Officer
Steve attended the Wharton College of Business and is a Certified Travel Consultant and Certified Travel Industry Executive. Currently, he is a member of the Executive Travel CTAP Advisory Board.
Steve has been with the Adelman family since 1995. With over 30 years of corporate travel management experience, he previously held management positions at American Express and BTI Americas.
As COO of Adelman Travel, he is directly involved with all aspects of the client relationship. He heads the areas of operations, account management, supplier relations and sales for Adelman Travel. Steve supports the Regional Vice Presidents and the Vice President of Global Sales on all levels. With this team, he reviews each customer's strategic business plan to ensure all objectives are being met and exceeded. Steve is also involved in the sales and operations for global prospects and customers.
Chief Information Officer
Ivan holds a BS in Business from San Diego State University. Soon after, Ivan joined Adelman Travel Group in 1995. He began his career at Adelman as Senior Staff Accountant and was soon promoted to Financial Reporting Manager.
He took over management of Adelman Travel's Technology Department in 2004, where his primary responsibilities involve finding solutions for the company to be more productive and competitive in the market place. He has directed the development of several proprietary technology solutions since becoming head of the R&D department.
Ivan currently sits on the advisory boards of three online booking tools and is a member of the CIO Roundtable. In 2009, Ivan was chosen for the CIO 50 award, which honors IT executives for their ability to successfully integrate technology solutions, thereby helping increase corporate efficiencies. In 2011, Ivan received the CIO of the Year award from the Society for Information Management. He was awarded the 2015 Innovation Award by Concur. Finally, in 2016, he made CIO’s International Top 100 CIO list.
Michelle De Witt Bugajski
Chief Financial Officer
Michelle received her BSBA in Management and Accounting from Rhode Island College, and her MBA in Finance from Providence College. Michelle's background includes over 15 years of management, finance, and accounting experience. Plus, she has over 10 years of human resource experience, primarily in news media at both large public companies and smaller, privately-held companies.
In 2007, she made the transition to Adelman Travel Group from Monster Worldwide where she was Global Controller for the Internet Advertising and Fees Division. She came in as the new Controller and Director of HR. Within five years, her extensive background and skills were appreciated as she was promoted to Chief Financial Officer.
Senior Vice President, Partner Solutions
Angela attended Texas State University and the International Airlines Travel Academy in Dallas, and she is currently on the Delta Airlines Agency Advisory Board. She started her travel career from the ground up, working as a corporate travel consultant with Carlson Wagonlit Travel. Since then, Angela has held a variety of positions in the industry, but her focus has been on operations.
Angela has been with Adelman Travel since 1995 and has over 20 years of experience in corporate travel management. In her role as Vice President of Partner Solutions, Angela oversees Adelman's supplier relations, support services, emergency services, online development, and training departments. She assists the Global Management Consultants with complex issues, special projects and support for our travel consultants. She is Adelman’s RADIUS network liaison and works directly with our support areas to determine our global standard operating procedures.
Senior Vice President, Corporate Travel Operation
Debbie Westlake joins Adelman after 20 years at Carlson Wagonlit Travel where she spent the last 12 years as the Vice President of Support Services for the Americas. As VP of Support Services, Debbie was responsible for strategic operational planning, workforce management and quality management. Other responsibilities at CWT included the integration of acquisitions and call center operations. Additionally, she held prior positions in call center management with Continental and Northwest Airlines. Debbie will focus on our new premier customer service offerings as well as process improvement and employee satisfaction.
Senior Vice President, Global Account Management
Gary holds a business degree with a minor in psychology from Adelphi University in New York. He has worked in all aspects of the travel industry since 1984, including corporate, vacations and meetings management. Additionally, he created and managed a VIP services division for a major global TMC.
Gary has been with Adelman Travel since 1996. Gary currently oversees and supports the Global Management Consulting team. His philosophy is to provide our customers with a proactive, consultative approach to achieving their objectives.
He assisted in the development of Adelman's Travel Architect Certification Program, which trains our Global Management Consultants to go beyond identifying trends found in our customers' travel data. The purpose is to provide them with innovative strategies such as VideoTravel™ and expense and payment solutions.
Senior Vice President, Corporate Sales
Mike Collins comes to us from American Express Global Business Travel where he has spent the last 14 years, most recently as the Vice President of Multinational Sales. Additionally, Mike spent time in account management and call center management at American Express. His previous travel industry experience also includes several years at WorldTravel BTI and Pan American World Airways. As Senior VP of Sales, Mike will focus on accelerating our sales growth with an emphasis on the mid-market segment. In addition, he will be responsible for creating the sales strategy, managing the pipeline and developing the sales team.
Vice President, Marketing
Jono has been involved with the family business for over 20 years. He has learned the company from the ground up, serving in a wide variety of capacities including accounting, emergency services, and account management. In 2005, Jono took on the responsibility of implementing and overseeing the exclusive Adelman Private Fares (APF) solution. Two years later and after the successful growth of APF, Jono transitioned to the business development team.
As Vice President, Jono is still involved in business development initiatives and assists with key strategies, sharing his creative insight. He is also actively involved in the long-term strategic planning process, which includes exploring growth initiatives through the evaluation of potential agency acquisitions.
Dawn Arredondo Morante
Director, People & Culture